1. Information about this FAQ
2. Web Site Availability
3. Web Response Time
4. WEB-TV
5. Web Site Requirements (Browsers/Cookies)
6. How To Submit A Message To The Mailing List

Information about this FAQ

This FAQ contains general information about the site. Please view the e-Interchange FAQ for specific details about e-Interchange. If you have any suggestions for additional FAQ's or updates, corrections, etc. to existing FAQ's, then use the Feedback form to submit them for consideration. Thanks!
Back to Top

Web Site Availability

This web site may be unavailable due to maintenance, between the hours of 5:00am to 6:00am Eastern Time.
Back to Top

Web Response Time

The number of seconds that it takes from the time you click on a button or hyperlink until the page is returned back to you can vary widely. The page gets processed on the web server, is transmitted on the internet to your local ISP, is downloaded to your computer (normally through a dialup connection) and is then displayed by your browser. A number of factors can affect the time. These includes (in no particular order):

WEB-TV

There may be times when you receive the message The publisher of that page kept you waiting for more than a minute. You should normally receive pages within 10 seconds, but delays can sometimes occur. If this message appears, click on the link or button again to re-request the page.
Back to Top

Web Site Requirements (Browsers)

Monitor Resolution: This site is best viewed with a monitor resolution of 600x800, but all pages should be fully functional an lower resolutions.

Browsers: The site is best viewed in Microsoft Internet Explorer version 5. The site has been tested in different versions of both Internet Explorer and Netscape Navigator/Communicator and it has also been tested in Web-TV. There may be certain features that will not view correctly in older versions of some browsers. If you find any page that gives you an error or does not seem correct, please use the Feedback form to notify us of the problem and we will attempt to fix the incompatibility.

Cookies: There are two types of cookies: Some are written to your hard drive while others are only TEMPORARY cookies and are NEVER written to your hard drive.

e-Interchange uses a cookie that is written to your hard drive if you want to not have to reenter your password each time you go to the site. This is selected if you check the Remember Password box on the login screen. It is completely optional. If you don't check the box then a cookie is not written to your hard drive.

e-Interchange also uses a different type of cookie when you login to the site. This cookie is a "per-session" or "memory" cookie and is NEVER written to your hard drive. It is kept by the browser in memory only as long as you keep your browser open. When you close your browser then the cookie disappears.

Cookies are relatively safe. They do not allow anyone to read or write anything that is on your system that is not in the cookie file. A cookie that is written by a web site can then only be read by that same web site. The number of cookies that are stored on your system as well as the size of each cookie are limited.

Depending upon your browser there are different commands that allow you to only enable the "memory" cookies at the same time that the hard drive cookies are disabled. This would allow you to use the site without having any cookies written to your system.
Back to Top

How To Submit A Message To The Mailing List

If you want to send a message to the TCA Mailing List just click on this link. Your email program will open a new message window. Fill in the SUBJECT field and enter your message. Remember to only send PLAIN TEXT not HTML (this may be an option in your email client software). If you want to refer to a previous message, include a snip of the message. Do not include the entire message as the messages tend to get very long.
Back to Top